Faith, Inc.

Public Notice Pursuant to the Personal Information Protection Act

We disclose the matters below pursuant to the Personal Information Protection Act.

  1. Matters regarding announcement of utilization purposes of personal information
    1. (1)Purpose of utilization when obtaining non-written personal information (Paragraph 1, Article 18 of the Act; same applies below)
      When obtaining personal information directly from you in writing, the purpose of utilization will be specified each time (Paragraph 2, Article 18).
      When obtaining personal information otherwise, the information will be handled within the scope of the following utilization purpose (Paragraph 1, Article 18).
      1.Customer information to supply, invoice, and process payment for products/services ordered to our company; to notify about our products/services; to send/collect surveys
      2.Subcontracting vendor to conduct business correspondence, issue invoices, and process payment
      3.Information about inquiries/complaints, etc. to confirm, respond to, and address the content of inquiries/complaints etc. to our company
      4.Shareholder information to secure exercise of rights for shareholders, to contact, and to send IR materials
      5.IR Mail service user information to send our company IR Mail
      to send our company IR Mail to offer our company SNS
      7.Employee information (including temporary workers and former workers) to conduct business correspondence, manage human resources
      8.Job applicant information to review and decide candidates, manage human resources
    2. (2)Purpose of utilization of entrusted personal information
      (Paragraph 1, Article 18; Paragraph 4-1, Article 23)
      Deposited information associated with contracted business
      ASP services user data management, user support, receipt and response to inquiries, sending of information about contracted products/services and mail magazines etc., collection of entries for contracted prize campaigns etc. and providing of products to winners, sending and collecting of surveys regarding contracted products/services
      EC business user data management, user support, receipt and response to inquiries, sending of information about contracted products/services and mail magazines etc., collection of entries for contracted prize campaigns etc. and providing of products to winners, sending and collecting of surveys regarding contracted products/services
      Content distribution business user data management, user support, receipt and response to inquiries, sending of information about contracted products/services and mail magazines etc., collection of entries for contracted prize campaigns etc. and providing of products to winners, sending and collecting of surveys regarding contracted products/services
      Event/public offering-related business user data management, user support, receipt and response to inquiries, collection of entries and execution of contracted event/public offerings, agent operations for sending and collecting payment for contracted event/public offerings, agent operations for sending of information about contracted products/services and mail magazines etc., collection of entries for contracted prize campaigns etc. and providing of products to winners, sending and collecting of surveys regarding contracted products/services
    3. (3)Acquisition through merger, corporate spin-off, succession of business (Paragraph 4-2, Article 23)
      When obtaining personal information through merger, corporate spin-off, or succession of business, the personal information shall be handled within the limits of achieving the same purpose of utilization as before merger, corporate spin-off, or succession of business.
    4. (4)Matters regarding shared utilization (Paragraph 4-3, Article 23; Paragraph 5, Article 23)
      There is no acquisition of personal information through shared utilization at this time.
  2. 2.Matters regarding retained personal data that should be accessible to you (Paragraph 1, Article 24)
    The purpose of utilization of retained personal data by our company is the same as 1-(1) above.
  3. 3.Providing of personal data to third parties (Paragraph 2 and 3, Article 23)
    Our company will appropriately manage personal data obtained directly from you and will not provide it to a third party without prior consent except in the following cases.
    1. (1)When based on law
    2. (2)When necessary for the protection of the life, health, or property of an individual and in which it is difficult to obtain your consent
    3. (3)When specially necessary for improving public health or promoting the sound growth of children and in which it is difficult to obtain your consent
    4. (4)When necessary to cooperate with a state agency, local authorities, or other such contracted party to execute a duty stipulated by law and in which obtaining your consent may interfere with execution of said duty.
  4. Personal Information Management Executive Title and Contact Information
    Privacy Protection Committee Chairperson, Faith, Inc.
    Phone: 03-5464-7633 (Business hours 9:30 AM to 6:00 PM; closed Saturdays, Sundays, national holidays, and holidays designated by our company)
  5. Matters regarding procedures etc. to comply with requests for disclosure etc. (Article 29)
    We will respond to requests from you or your representative pertaining retained personal data to disclose, correct, add to, delete, halt or erase utilization, halt provision to a third party (collectively referred to hereafter as "Disclosure etc.").
    When requesting Disclosure etc., specify items subject to Disclosure etc. and follow the procedure below or the procedure separately designated by the party you are issuing the request to for Disclosure etc. ("Request Contact").

    -Request Procedure
    You, your legal representative, or your mandatary may request Disclosure etc.

    Procedure Prepare the required documents below and send to Request Contact. If you have any questions regarding the procedure, please inquire with the Request Contact according to their specified procedure. (Telephone inquiries are accepted 10:00 AM to 6:00 PM; closed Saturdays, Sundays, national holidays, and holidays designated by our company)
    Required Documents
    1. Request for Disclosure etc. (in any format; must include specification of requested content, your name, address, and telephone number.)
    2. Identity verification (A copy of a document issued by an official agent, such as a driver license, resident card, or passport)
      [If request is being issued by a legal representative or mandatary, the following documents must also be attached.]
    3. Document to confirm power of attorney: [If legal representative] Copy of a document to confirm legal power of attorney, such as a family register
      [If mandatary] A letter of proxy (with your registered seal) and your seal registration certificate (issued within the last three months)
    4. Document to verify the identity of the representative (A copy of a document issued by an official agent, such as a driver license, resident card, or passport)
    Handling fees none
    Other precautions
    • -[Precautions regarding your identity verification documents and document to confirm power of attorney]
      Please black out any listed information about registered domicile, medical records, etc. before sending by post.
    • -[Cases in which Disclosure etc. cannot be accommodated]
      Please note that we cannot accommodate requests for Disclosure etc. in the following cases. Should this occur, we will advise so and specify the reason.
      1. (1)When we cannot confirm that the person requesting Disclosure etc. of retained personal data is you or a representative
      2. (2)When the information subject to the Disclosure etc. request does not qualify as retained personal data
      3. (3)When there is danger of harming you or a third party's life, health, property, or other rights and interests
      4. (4)When there is risk of significant interference in appropriate execution of our operations
      5. (5)When this will result in violation of other laws
    • -[Purpose of utilization of personal information obtained through Disclosure etc. requests]
      Personal information obtained through Disclosure etc. requests will be handled only as needed for Disclosure etc. Submitted documents will not be returned. We will appropriately manage and dispose the documents after completing our response to the request for Disclosure etc.

    -Request Contacts

    1) Customer information

    [FaRaoPRO]
    FaRaoPRO Business Unit
    Personal Information Handling Manager

    Address:Faith Minami Aoyama
    6-10-12 Minami-Aoyama, Minato-ku, Tokyo

    Mail address:info@faraoradio.jp

    [Fans' music]
    Fans'music Platform Business Unit
    Personal Information Handling Manager

    Address:Faith Minami Aoyama
    6-10-12 Minami-Aoyama, Minato-ku, Tokyo

    Mail address:viBirth@vibirth.com

    [Future SEVEN]
    Future SEVEN Platform Business Unit
    Personal Information Handling Manager

    Address:Faith Minami Aoyama
    6-10-12 Minami-Aoyama, Minato-ku, Tokyo

    Mail form:https://future7.jp/contact/input

    [Music Connecting Card]
    Music Connecting Card Platform Business Unit
    Personal Information Handling Manager

    Address:Faith Minami Aoyama
    6-10-12 Minami-Aoyama, Minato-ku, Tokyo

    Mail address:mcc_support@connectingcard.com

    [APticket]
    APticket Platform Business Unit
    Personal Information Handling Manager

    Address:Faith Minami Aoyama
    6-10-12 Minami-Aoyama, Minato-ku, Tokyo

    Mail address:support@aptk.net

    [Fans']
    Fans' Platform Business Unit
    Personal Information Handling Manager

    Address:Faith Minami Aoyama
    6-10-12 Minami-Aoyama, Minato-ku, Tokyo

    Mail form:https://service.futureartist.net/#contact

    [UTAMO]
    UTAMO Platform Business Unit
    Personal Information Handling Manager

    Address:Faith Minami Aoyama
    6-10-12 Minami-Aoyama, Minato-ku, Tokyo

    Mail form:https://reg18.smp.ne.jp/regist/is?SMPFORM=pgr-naqcn-f5c4cf5264e54ca016f967fe557737c0

    [ARTIST CROWD]
    ARTIST CROWD Platform Business Unit
    Personal Information Handling Manager

    Address:Faith Minami Aoyama
    6-10-12 Minami-Aoyama, Minato-ku, Tokyo

    Mail form:https://docs.google.com/forms/d/e/1FAIpQLSeVTpv52S8sI727ZE4310T5VuTVji4vKnUyUJbpvMSm2TdMpg/viewform

    [VIDEO Clipper]
    VR Platform Business Unit
    Personal Information Handling Manager

    Address:Faith Minami Aoyama
    6-10-12 Minami-Aoyama, Minato-ku, Tokyo

    Mail form:https://clipper.events/v1/static/contact

    [Music Reminiscence™]
    Personal Information Handling Manager

    Address:Faith Minami Aoyama
    6-10-12 Minami-Aoyama, Minato-ku, Tokyo

    Mail form:https://www.smileplaylist.com/inquiry/

    2) Subcontracting vendor information
    3) Information about inquiries/complaints, etc.
    4) Shareholder information

    Personal information complaint response manager

    Address:Faith Minami Aoyama
    6-10-12 Minami-Aoyama, Minato-ku, Tokyo

    Phone:03-5464-7633

    Inquiry Form:
    Inquiry form on Faith, Inc(http://www.faith-inc.com)website

    5) IR Mail service user information

    PR/IR/ Division
    Personal Information Handling Manager

    Address:Faith Minami Aoyama
    6-10-12 Minami-Aoyama, Minato-ku, Tokyo

    Mail form:
    Inquiry form on Faith, Inc(http://www.faith-inc.com)website

    6) Employee information
    (including temporary workers and former workers)
    7) Job applicant information

    Human Resources Department
    Personal Information Handling Manager

    Address:Faith Minami Aoyama
    6-10-12 Minami-Aoyama, Minato-ku, Tokyo

    Mail form:
    Inquiry form on Faith, Inc(http://www.faith-inc.com)website

  6. Matters regarding complaint reception desks (Paragraph 1-4, Article 24; Article 31; Article 5 of Order)
    1. (1)Contact to file complaints regarding handling of personal information
      Contact the below for complaints and inquiries regarding handling of personal information by our company.

      Faith Minami Aoyama
      6-10-12 Minami-Aoyama, Minato-ku, Tokyo,107-0062
      Faith, Inc. personal information complaint response manager
      Phone:03-5464-7633
      (Business hours 9:30 AM to 6:00 PM; closed Saturdays, Sundays, national holidays, and holidays designated by our company)
      Mail form:Inquiry form on Faith, Inc(http://www.faith-inc.com)website
    2. (2)Name of authorized personal information protection organization we are affiliated with and contact for complaints
      Japan Institute for Promotion of Digital Economy and Community (JIPDEC) PrivacyMark Promotion Center, Personal
      Information Complaint and Consultation Office
      Roppongi First Building 12F, 1-9-9 Roppongi, Minato-ku Tokyo, 106-0032
      Phone: 03-5860-7565 or toll-free 0120-700-779